At Somerset Local Food Group (which comprises Somerset Local Food Direct and Somerset Local Food) we are committed to protecting and respecting your privacy, and we take the protection of your personal information seriously.
Our Privacy Statement explains our approach to collecting, storing and processing your personal information, your rights and how to get in touch with us if you have any further questions.
We collect and process:
We use personal information to provide you with our services and to ensure that we can deliver your orders. We also use your information to ensure that you can access your account balances and use features such as ‘favourite items’ and regular shopping lists.
This means that the legal basis for us processing your personal information described above will typically be the following:
We use aggregated information:
In addition, where you have given us permission to do so, we use your contact details to provide you with regular electronic newsletters. We may also make special marketing offers to you. You can opt out of receiving these communications at any time.
We only store your personal information in the UK. We store and access it securely in compliance with GDPR.
We will only retain your personal information for the following periods:
Where we have collected the personal information based on your consent and we have no other lawful basis to continue with that processing, if you subsequently withdraw your consent then we will stop processing that personal information and delete it. This will not affect the lawfulness of processing based on consent before its withdrawal.
If we have anonymised your personal information or aggregated your personal information in a way that you can no longer be identified from it, then we will continue to keep and use this anonymised information.
We cannot run our business or provide some of our services without involving other businesses and sometimes we pass your information to these other people and businesses as set out below. We only share your information where we can do so in accordance with our legal data protection and privacy obligations. We may share your personal information with:
We will never sell or disclose your personal information to third parties for marketing activities.
You have certain rights in relation to your personal information. These include:
We will not normally charge a fee to access your personal data (or to exercise any of the other rights). We will handle any request to exercise your rights in accordance with applicable law.
If you wish to exercise any of these rights please write to us using the contact details set out in the “Contacting Us” section below with the subject line ‘Personal information request’. In your request, please supply the following details:
In your request, please make clear what right you would like to exercise. Providing us with this information will help us to quickly identify and deal with your request.
Somerset Local Food, Unit 1, Thomas Way, Glastonbury, BA6 9LU
Tel: 01458 830801