Delivery ~ How it works

For a map of our approximate delivery area Click here
If in doubt ring Nigel or Bill on 01458 830801.

How much is delivery?

The delivery charge is just £3.00. This compares very favourably with the major supermarket delivery schemes who charge up to £6.50 depending on time slot.
There is no official minimum order, although to be economic orders need to be around £20 or above. However if you just want to give us a try, you are more than welcome to start with a smaller order.

When will my delivery come?

Our area is divided up into delivery routes. New customers are assigned to a route and we will contact you to arrange a convenient delivery time. From then on we can deliver your weekly order in the same time slot, unless arranged differently.
We currently deliver on a Thursday (Friday for the Cheddar Valley, Bath, Weston S Mare and Keynsham, Chew magna, Saltford and Exmoor routes.).

When do I pay?

Payment can be made online, or by cheque or cash to the driver on delivery. If you are not at home, the box will be left in a pre arranged place, the invoice and an addressed envelope will be put in your letter box, and we ask that you send a cheque at your earliest convenience. Writing the invoice number on the back of the cheque is a great help to us.

What do I do with the box?

Your order will come in a sealed insulated box. This helps to keep food cool for up to 2 hours if you are not at home to receive the order. The driver needs to leave the box in a cool place and hidden from view.
The box can be used many times, so we will take it away at the time of delivery if you are there to empty it, or collect it when we next deliver to you, or collect at at any time you request, free of charge. We also appreciate the return of any ice packs.

How do I order?

Place your order using this web site. Just before confirming your order there is a box to add any comments/ instructions regarding your order. However if you have any questions please contact us.

Please remember to click the "Confirm Order" button, so that your order is sent to us.